India: Cross-cultural Business Behavior : for Business People, Expatriates and ScholarsDivided in two sections, India - Cross-Cultural Business Behavior is based on the authors' 40 years of close involvement with India, including two expatriate assignments and decades of research and teaching. Part I of the book provides answers to 10 questions most often posed by Westerners doing business in India, including: Why do our suppliers in India constantly miss delivery deadlines? When does 'yes' really mean yes in India? Why do project teams and employees need to be micro-managed? Part II is a practical guide for families moving to India. This section addresses such critical concerns as how to find housing, how to get family members acclimated to India and its culture, and how to prepare for the challenges that will be faced on a day-to-day basis. This book is co-authored by Richard R. Gesteland, who also wrote the classic Cross-Cultural Business Behavior: Negotiating, Selling, Sourcing and Managing across Cultures. |
Contents
Polychronic and Monochronic Time | 19 |
Relationship Focus and Deal Focus | 31 |
7 | 65 |
Introduction | 99 |
Caste | 147 |
Beggars and Traveling | 157 |
Population | 173 |
Common terms and phrases
American arrived asked ayah Bangalore bearer beggars Blue Genes business cultures called caste celebrated Chennai Copenhagen Business School culture of India customers Danish deal-focused Delhi delivery differences Divali doctor domestic help driver egalitarian English Europe example expat expatriate expatriate manager expectations and assumptions foreign Global Management Guru he/she hierarchical cultures Hindi Hindu Hinduism hire Hopi important Indian colleagues Indian counterparts Indian employees Indian vendors interview Islam issue language lived look Mahavira Masid meetings monochronic months Mumbai Muslims negotiating never Noida Nordic outsourcing Parsi partners party percent person polychronic problem questions relationship-focused relationships religion Scandinavian servants shared culture Sikhism Sikhs Singh South Asia staff stay sure sweeper taxi things told traditional Indian trailing spouse understand visitors Western woman women workshop Zoroastrianism