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SUPPORT

Garot Conklin edited this page Jan 31, 2025 · 1 revision

Support

Getting Help

There are several ways to get help with fleXRPL projects:

📚 Documentation

  • Each project has comprehensive documentation in its Wiki
  • Check the AI Collaboration Guide for development best practices
  • Review project-specific README files for quick start guides

💬 Community Support

  1. GitHub Discussions

    • Use Discussions for:
      • Q&A
      • Feature requests
      • Best practices
      • Community engagement
  2. Issues

    • Report bugs through GitHub Issues in the respective repository
    • Use issue templates when provided
    • Search existing issues before creating new ones

🤝 Contributing

  • Read our Contributing Guide
  • Follow our code style guidelines
  • Submit pull requests for improvements

📧 Direct Support

For urgent or sensitive matters:

  • Email: support@flexrpl.org
  • Response time: 24-48 hours
  • Business hours: Monday-Friday, 9:00-17:00 UTC

Support Tiers

  1. Community Support

    • GitHub Discussions
    • Public issue tracking
    • Community documentation
  2. Developer Support

    • Code review assistance
    • Technical guidance
    • Integration support
  3. Enterprise Support

    • Priority response
    • Direct communication channel
    • Custom feature development
    • Contact sales@flexrpl.org for details

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